{"id":37986,"date":"2023-11-02T14:38:36","date_gmt":"2023-11-02T13:38:36","guid":{"rendered":"https:\/\/renewd.com\/casto-kladene-otazky"},"modified":"2024-05-23T16:51:30","modified_gmt":"2024-05-23T14:51:30","slug":"casto-kladene-otazky","status":"publish","type":"page","link":"https:\/\/www.renewd.com\/sk\/casto-kladene-otazky","title":{"rendered":"\u010casto kladen\u00e9 ot\u00e1zky"},"content":{"rendered":"[vc_row type=“in_container“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ top_padding=“64px“ top_padding_tablet=“64px“ top_padding_phone=“64px“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ shape_type=““][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][heading]\u010casto kladen\u00e9 ot\u00e1zky[\/heading][toggles style=“default“ accordion=“true“ accordion_starting_functionality=“default“ border_radius=“none“][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Ak\u00fd je rozdiel medzi Renewd\u00ae a nov\u00fdm?“][vc_column_text]Renewd\u00ae je udr\u017eate\u013enou alternat\u00edvou nov\u00e9ho zariadenia. Zariadenie Renewd\u00ae dostalo druh\u00fd \u017eivot, ale st\u00e1le je na 100 % v perfektnom technickom stave. Ke\u010f\u017ee ide o pou\u017eit\u00fd v\u00fdrobok, m\u00f4\u017ee vykazova\u0165 drobn\u00e9 zn\u00e1mky pou\u017e\u00edvania, ktor\u00e9 v\u0161ak nemaj\u00fa vplyv na jeho funk\u010dnos\u0165. Certifikovan\u00ed odborn\u00edci ho toti\u017e skontrolovali vo viac ako 80 bodoch, d\u00f4kladne vy\u010distili a aktualizovali pomocou najnov\u0161ieho softv\u00e9ru.
\nV\u00fdberom zariadenia Renewd\u00ae namiesto nov\u00e9ho zariadenia tie\u017e predch\u00e1dzate tomu, aby elektronika pred\u010dasne skon\u010dila v elektronickom odpade, a \u0161etr\u00edte cenn\u00e9 zdroje, ktor\u00e9 sa pou\u017e\u00edvaj\u00fa na v\u00fdrobu nov\u00fdch produktov.
\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Ktor\u00e9 certifik\u00e1ty zaru\u010duj\u00fa kvalitu zariaden\u00ed Renewd\u00ae?“][vc_column_text]\n

Spolo\u010dnos\u0165 Renewd\u00ae z\u00edskala dva eur\u00f3pske certifik\u00e1ty, ktor\u00e9 zaru\u010duj\u00fa kvalitu v\u0161etk\u00fdch zariaden\u00ed Second Life: certifik\u00e1t Refurbish a certifik\u00e1t RecQ.<\/p>\n

Prv\u00e1 je uzn\u00e1van\u00e1 holandsk\u00e1 zna\u010dka kvality podporovan\u00e1 spolo\u010dnos\u0165ami Techniek Nederland a T\u00fcV Nord a vz\u0165ahuje sa na zariadenia Renewd\u00ae iPhone, iPad a MacBook. Tento certifik\u00e1t zaru\u010duje, \u017ee si kupujete produkt Second Life vysokej kvality od spo\u013eahliv\u00e9ho dod\u00e1vate\u013ea.<\/p>\n

Druh\u00e1 pe\u010da\u0165 je uzn\u00e1van\u00e1 eur\u00f3pska zna\u010dka kvality, ktor\u00fa podporuj\u00fa spolo\u010dnosti RCube a DEKRA. Uzn\u00e1va, \u017ee spolo\u010dnosti dodr\u017eiavaj\u00fa najvy\u0161\u0161ie \u0161tandardy v odvetv\u00ed renovovan\u00fdch v\u00fdrobkov, a posil\u0148uje poz\u00edciu spolo\u010dnosti Renew\u00ae ako l\u00eddra v odvetv\u00ed, ktor\u00fd poskytuje spotrebite\u013eom spo\u013eahliv\u00e9, vysokokvalitn\u00e9 a ekologicky uvedomel\u00e9 rie\u0161enia.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“\u010co znamen\u00e1 certifik\u00e1t Refurbished?“][vc_column_text]\n

Certifik\u00e1t Refurbished je uzn\u00e1vanou holandskou zna\u010dkou kvality pou\u017eit\u00fdch v\u00fdrobkov, tak\u017ee si m\u00f4\u017eete by\u0165 ist\u00ed, \u017ee nakupujete dobre. Tento certifik\u00e1t podporuj\u00fa okrem in\u00fdch aj spolo\u010dnosti Techniek Nederland a T\u00fcV Nord. Certifik\u00e1t sa zatia\u013e vz\u0165ahuje na iPhone, iPad a MacBook a na tieto produkty Renewd\u00ae sa vz\u0165ahuje.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“\u010co znamen\u00e1 ozna\u010denie DEKRA?“][vc_column_text]\n

Zna\u010dka DEKRA sa vz\u0165ahuje na certifik\u00e1ciu RecQ, prv\u00fa eur\u00f3psku zna\u010dku, ktor\u00e1 sa t\u00fdka pou\u017eit\u00fdch v\u00fdrobkov a zaru\u010duje ich kvalitu.<\/p>\n

Spolo\u010dnos\u0165 RCube a DEKRA uzn\u00e1vaj\u00fa, \u017ee Renewd\u00ae dodr\u017eiava najvy\u0161\u0161ie \u0161tandardy v oblasti renov\u00e1cie. N\u00e1\u0161 z\u00e1v\u00e4zok dod\u00e1va\u0165 zariadenia prvotriednej kvality je podporen\u00fd touto uzn\u00e1vanou certifik\u00e1ciou.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Moje zariadenie nie je nov\u00e9, ale pou\u017eit\u00e9. Ako je to mo\u017en\u00e9?“][vc_column_text]\n

Renewd\u00ae je l\u00eddrom na trhu s pou\u017eit\u00fdmi zariadeniami, ktor\u00fd d\u00e1va zariadeniam druh\u00fd \u017eivot a spotrebite\u013eom udr\u017eate\u013en\u00fa alternat\u00edvu za dostupnej\u0161iu cenu. Ke\u010f\u017ee ide o pou\u017eit\u00e9 v\u00fdrobky, m\u00f4\u017eu vykazova\u0165 ur\u010dit\u00e9 zn\u00e1mky pou\u017e\u00edvania, ktor\u00e9 v\u0161ak nemaj\u00fa vplyv na ich funk\u010dnos\u0165. Ka\u017ed\u00e9 zariadenie je skontrolovan\u00e9 odborn\u00edkmi pomocou ofici\u00e1lneho softv\u00e9ru v\u00fdrobcu na viac ako 80 bodov, starostlivo vy\u010disten\u00e9 a dodan\u00e9 v ekologickom balen\u00ed.<\/p>\n

V\u00fdberom zariadenia Renewd\u00ae namiesto nov\u00e9ho zariadenia tie\u017e predch\u00e1dzate tomu, aby pou\u017eit\u00e1 elektronika pred\u010dasne skon\u010dila v elektronickom odpade, a \u0161etr\u00edte cenn\u00e9 zdroje, ktor\u00e9 sa pou\u017e\u00edvaj\u00fa na v\u00fdrobu nov\u00fdch produktov.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Ak\u00fd je stav bat\u00e9rie zariadenia Renewd\u00ae?“][vc_column_text]\n

Ka\u017ed\u00e9 zariadenie Renewd\u00ae bolo d\u00f4kladne skontrolovan\u00e9 odborn\u00edkmi vo viac ako 80 bodoch funk\u010dnosti, aby sa zabezpe\u010dil jeho dokonal\u00fd technick\u00fd stav a minim\u00e1lna kapacita bat\u00e9rie 85 %.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“S\u00fa zariadenia Renewd\u00ae lep\u0161ie pre \u017eivotn\u00e9 prostredie?“][vc_column_text]\n

T\u00fdm, \u017ee spolo\u010dnos\u0165 Renewd\u00ae d\u00e1va pou\u017eit\u00fdm zariadeniam druh\u00fd \u017eivot, zni\u017euje produkciu novej elektroniky na trhu. T\u00fdm sa pred\u013a\u017ei \u017eivotnos\u0165 t\u00fdchto v\u00fdrobkov a zabr\u00e1ni sa tomu, aby pred\u010dasne skon\u010dili ako elektronick\u00fd odpad.<\/p>\n

To znamen\u00e1, \u017ee s ka\u017ed\u00fdm predan\u00fdm iPhonom Renewd\u00ae m\u00f4\u017eete u\u0161etri\u0165 v priemere 55,5 KG CO2 a 100 litrov vody potrebnej na v\u00fdrobu nov\u00fdch zariaden\u00ed. Ale to nie je v\u0161etko: ke\u010f si k\u00fapite iPhone Renewd\u00ae, prispievate priamo na programy zales\u0148ovania spolo\u010dnosti WeForest! Jedno zo soci\u00e1lne zodpovedn\u00fdch partnerstiev spolo\u010dnosti Renewd\u00ae<\/sup>. Viac inform\u00e1ci\u00ed n\u00e1jdete na adrese: https:\/\/www.renewd.com\/sustainability<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Zariadenie m\u00e1 nieko\u013eko \u0161krabancov, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

Ka\u017ed\u00e9mu zariadeniu Renewd\u00ae bol poskytnut\u00fd udr\u017eate\u013en\u00fd druh\u00fd \u017eivot, a preto m\u00f4\u017ee ma\u0165 nieko\u013eko u\u017e\u00edvate\u013esk\u00fdch st\u00f4p, \u010do v\u0161ak nem\u00e1 vplyv na jeho jednoduch\u00e9 pou\u017e\u00edvanie. Ka\u017ed\u00e9 zariadenie kontroluj\u00fa certifikovan\u00ed odborn\u00edci vo viac ako 80 bodoch pomocou ofici\u00e1lneho softv\u00e9ru v\u00fdrobcu. Vn\u00fatorn\u00e9 funkcie s\u00fa rovnak\u00e9 ako u nov\u00e9ho zariadenia, ale zvonku sa m\u00f4\u017eu objavi\u0165 zn\u00e1mky pou\u017e\u00edvania.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Zariadenie nie je \u00faplne \u010dist\u00e9, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

Ka\u017ed\u00e1 jednotka Renewd\u00ae sa pred zabalen\u00edm dezinfikuje a \u010dist\u00ed po d\u00f4kladnej kontrole kvality. Ke\u010f\u017ee pou\u017e\u00edvame odoln\u00e9 materi\u00e1ly, je mo\u017en\u00e9, \u017ee po\u010das prepravy sa z obalu dostane prach a zariadenie bude vyzera\u0165 ne\u010dist\u00e9. To v\u0161ak nem\u00e1 vplyv na jeho pou\u017eite\u013enos\u0165.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Je bat\u00e9ria m\u00f4jho zariadenia Renewd\u00ae origin\u00e1lna?“][vc_column_text]\n

V\u0161etky zariadenia Renewd\u00ae s\u00fa d\u00f4kladne kontrolovan\u00e9 a testovan\u00e9 na viac ako 80 bodov certifikovan\u00fdmi odborn\u00edkmi pomocou ofici\u00e1lneho softv\u00e9ru v\u00fdrobcu. Tento softv\u00e9r zis\u0165uje originalitu bat\u00e9ri\u00ed. Ak sa n\u00e1jde neorigin\u00e1lna bat\u00e9ria, zariadenie nebude zaraden\u00e9 do kontroly kvality Renewd\u00ae.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Zariadenie sa nespust\u00ed, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

Dostali ste zariadenie Renewd\u00ae, ale ned\u00e1 sa spusti\u0165? Je mo\u017en\u00e9, \u017ee pri dodan\u00ed zariadenia Renewd\u00ae je bat\u00e9ria vybit\u00e1. Pred prv\u00fdm pou\u017eit\u00edm ho umiestnite na nab\u00edja\u010dku aspo\u0148 na 4 hodiny.<\/strong> Zariadenie st\u00e1le nefunguje? Po\u017eiadajte o opravu na adrese https:\/\/www.renewd.com\/warranty.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Zariadenie po\u017eaduje heslo, ktor\u00e9 som s\u00e1m nenastavil, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

Zariadenie Renewd\u00ae sa po\u010das kontroly kvality v\u017edy obnov\u00ed na v\u00fdrobn\u00e9 nastavenia. Nie je preto mo\u017en\u00e9, aby na \u0148om bolo heslo alebo \u00fadaje predch\u00e1dzaj\u00facich pou\u017e\u00edvate\u013eov. Ak ste zabudli svoje vlastn\u00e9 heslo, postupujte pod\u013ea nasleduj\u00facich krokov: https:\/\/support.apple.com\/en-gb\/HT204306.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Nie som spokojn\u00fd s kozmetickou kvalitou zariadenia, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

Ka\u017ed\u00e9 zariadenie Renewd\u00ae sa u\u017e pou\u017e\u00edvalo a m\u00f4\u017ee vykazova\u0165 drobn\u00e9 stopy pou\u017e\u00edvania, ale technicky je v\u017edy 100 % funk\u010dn\u00e9. Ak v\u00fdrobok nesp\u013a\u0148a va\u0161e o\u010dak\u00e1vania, kontaktujte n\u00e1s e-mailom na adrese support@www.renewd.com<\/a> s fotografiami a vysvetlen\u00edm.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“V balen\u00ed nie s\u00fa \u017eiadne sl\u00fachadl\u00e1\/n\u00e1hlavn\u00e1 s\u00faprava, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

Sl\u00fachadl\u00e1 alebo n\u00e1hlavn\u00e1 s\u00faprava nie s\u00fa nikdy s\u00fa\u010das\u0165ou smartf\u00f3nu Renewd\u00ae.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“V balen\u00ed ch\u00fdba pr\u00edslu\u0161enstvo (napr. k\u00e1bel), \u010do m\u00e1m robi\u0165?“][vc_column_text text_direction=“default“]\n

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Hlavn\u00fdm cie\u013eom Renewd\u00ae je zn\u00ed\u017ei\u0165 mno\u017estvo elektronick\u00e9ho odpadu a ma\u0165 pozit\u00edvny vplyv na uhl\u00edkov\u00fa stopu. Dod\u00e1van\u00edm k\u00e1bla dodr\u017eiavame na\u0161e hodnoty a hodnoty v\u00fdrobcu.<\/p>\n

Obnoven\u00fd\u00ae smartf\u00f3n sa dod\u00e1va s k\u00e1blom USB s konektorom Lightning-USB a \u0161pendl\u00edkom z\u00e1suvky na SIM kartu.
\nObnoven\u00fd\u00ae tablet sa dod\u00e1va s USB k\u00e1blom s konektorom Lightning a PIN k\u00f3dom z\u00e1suvky na SIM kartu.
\nRenewd\u00ae Wearable je dod\u00e1van\u00fd s: magnetick\u00fdm nab\u00edjac\u00edm k\u00e1blom.
\nObnoven\u00fd\u00ae prenosn\u00fd po\u010d\u00edta\u010d sa dod\u00e1va s: adapt\u00e9rom a nab\u00edjac\u00edm k\u00e1blom<\/p>\n

Ak jedno alebo viac z t\u00fdchto doplnkov ch\u00fdba, kontaktujte n\u00e1s na support@www.renewd.com<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=“in_container“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][heading]O z\u00e1ruke[\/heading][toggles style=“default“ accordion=“true“ accordion_starting_functionality=“default“ border_radius=“none“][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Po\u017eiadal som spolo\u010dnos\u0165 Apple o opravu svojho zariadenia, ale nechce to urobi\u0165, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

V spolo\u010dnosti Renewd\u00ae pon\u00fakame z\u00e1ruku s mo\u017enos\u0165ou bezplatn\u00e9ho vyzdvihnutia a vr\u00e1tenia. To znamen\u00e1, \u017ee va\u0161e (po\u0161koden\u00e9) zariadenie bezplatne vyzdvihneme u v\u00e1s doma, pokia\u013e je v z\u00e1ru\u010dnej dobe, a po oprave v\u00e1m ho vr\u00e1time. T\u00fato roz\u0161\u00edren\u00fa slu\u017ebu neposkytuje spolo\u010dnos\u0165 Apple, ale priamo spolo\u010dnos\u0165 Renewd\u00ae. Viac inform\u00e1ci\u00ed n\u00e1jdete na str\u00e1nkehttps:\/\/www.renewd.com\/warranty.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Ako dlho trv\u00e1 z\u00e1ruka na moje zariadenie?“][vc_column_text]\n

V spolo\u010dnosti Renewd\u00ae pon\u00fakame z\u00e1ruku v cene a m\u00f4\u017eete bezplatne vyu\u017ei\u0165 na\u0161u slu\u017ebu vyzdvihnutia a vr\u00e1tenia. To znamen\u00e1, \u017ee va\u0161e (po\u0161koden\u00e9) zariadenie bezplatne vyzdvihneme u v\u00e1s doma, ak je v z\u00e1ru\u010dnej lehote a v s\u00falade so z\u00e1ru\u010dn\u00fdmi podmienkami, a po oprave v\u00e1m ho vr\u00e1time. T\u00fato roz\u0161\u00edren\u00fa slu\u017ebu neposkytuje spolo\u010dnos\u0165 Apple, ale priamo spolo\u010dnos\u0165 Renewd\u00ae. Viac inform\u00e1ci\u00ed n\u00e1jdete na str\u00e1nke https:\/\/www.renewd.com\/nl\/garantie.<\/a> Upozornenie: T\u00e1to z\u00e1ruka sa vz\u0165ahuje aj na bat\u00e9riu!<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“\u010co m\u00e1m robi\u0165, ke\u010f chcem zariadenie vr\u00e1ti\u0165, ale u\u017e nem\u00e1m p\u00f4vodn\u00fd obal?“][vc_column_text]\n

Zariadenie mus\u00edte povinne vr\u00e1ti\u0165 v p\u00f4vodnom obale. T\u00fdmto sp\u00f4sobom je mo\u017en\u00e9 spr\u00e1vne spracova\u0165 proces vr\u00e1tenia tovaru. Ak u\u017e nem\u00e1te k dispoz\u00edcii p\u00f4vodn\u00fd obal a doklad o k\u00fape, nie je, \u017eia\u013e, mo\u017en\u00e9 ho vr\u00e1ti\u0165.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Moje zariadenie je pokazen\u00e9 a chcem ho opravi\u0165. Ako to m\u00f4\u017eem zariadi\u0165?“][vc_column_text]\n

V pr\u00edpade chybn\u00fdch zariaden\u00ed, na ktor\u00e9 sa vz\u0165ahuj\u00fa z\u00e1ru\u010dn\u00e9 podmienky, pon\u00fakame bezplatn\u00fa slu\u017ebu vyzdvihnutia a vr\u00e1tenia. Spotrebi\u010d vyzdvihneme u v\u00e1s doma a po oprave v\u00e1m ho vr\u00e1time. Postupujte pod\u013ea pokynov uveden\u00fdch na adrese: https:\/\/www.renewd.com\/warranty.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Ste zvedav\u00ed na z\u00e1ru\u010dn\u00e9 podmienky?“][vc_column_text]\n

N\u00e1jdete ich na internete:<\/p>\n

https:\/\/www.renewd.com\/warranty\/category\/warranty-terms<\/a>.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Nie som si ist\u00fd, \u010di sa na moje po\u0161kodenie vz\u0165ahuje z\u00e1ruka, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

N\u00e1\u0161 t\u00edm podpory v\u00e1m r\u00e1d pom\u00f4\u017ee pos\u00fadi\u0165, \u010di sa na va\u0161e po\u0161kodenie vz\u0165ahuje z\u00e1ruka. V pr\u00edpade pochybnost\u00ed n\u00e1s v\u017edy kontaktujte prostredn\u00edctvom support@www.renewd.com.<\/a> Nezabudnite posla\u0165 podrobn\u00e9 vysvetlenie a pr\u00edpadne obr\u00e1zky, aby sme v\u00e1m mohli spr\u00e1vne pom\u00f4c\u0165! T\u00fdmto sp\u00f4sobom zabr\u00e1nime zbyto\u010dn\u00e9mu odosielaniu v\u00e1\u0161ho zariadenia.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“M\u00f4\u017eem da\u0165 svoje zariadenie opravi\u0165, ak sa skon\u010dila z\u00e1ruka?“][vc_column_text]\n

Ak z\u00e1ruka vypr\u0161ala, odpor\u00fa\u010dame v\u00e1m obr\u00e1ti\u0165 sa priamo na servisn\u00e9 stredisko. Ak va\u0161a po\u017eiadavka spad\u00e1 mimo z\u00e1ru\u010dnej doby, nie je mo\u017en\u00e9 ju u n\u00e1s \u010falej reklamova\u0165. Takto v\u00e1m pom\u00f4\u017eeme r\u00fdchlej\u0161ie! Oprava je trv\u00e1cnej\u0161ia ako k\u00fapa nov\u00e9ho zariadenia, preto v\u017edy odpor\u00fa\u010dame presk\u00fama\u0165 v\u0161etky mo\u017enosti!<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Kde n\u00e1jdem \u010d\u00edslo IMEI?“][vc_column_text]\n

\u010c\u00edslo IMEI n\u00e1jdete na adrese: Inform\u00e1cie: Nastavenia > V\u0161eobecn\u00e9 > Info.<\/p>\n

M\u00e1te e\u0161te p\u00f4vodn\u00fd obal? \u010c\u00edslo IMEI n\u00e1jdete aj na obale.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Ako dlho trv\u00e1 proces opravy?“][vc_column_text]\n

Proces opravy trv\u00e1 v priemere 5-7 pracovn\u00fdch dn\u00ed od prijatia telef\u00f3nu. Na odoslanie si vyhra\u010fte 1-3 pracovn\u00e9 dni v z\u00e1vislosti od miesta odoslania. V\u017edy sa sna\u017e\u00edme, aby ste svoje zariadenie dostali sp\u00e4\u0165 \u010do najsk\u00f4r!<\/p>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=“in_container“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][heading]O objedn\u00e1van\u00ed a doru\u010den\u00ed[\/heading][toggles style=“default“ accordion=“true“ accordion_starting_functionality=“default“ border_radius=“none“][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Kde si m\u00f4\u017eem k\u00fapi\u0165 spotrebi\u010de Renewd\u00ae?“][vc_column_text]\n

Zariadenia Renewd\u00ae sa pred\u00e1vaj\u00fa prostredn\u00edctvom partnerov v mnoh\u00fdch krajin\u00e1ch Eur\u00f3pskej \u00fanie. Viac inform\u00e1ci\u00ed o v\u0161etk\u00fdch predajcoch n\u00e1jdete na adrese: https:\/\/www.renewd.com\/where-to-buy.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Ak\u00e9 s\u00fa sp\u00f4soby dopravy a n\u00e1klady?“][vc_column_text]\n

Spolo\u010dnos\u0165 Renewd\u00ae pred\u00e1va svoje zariadenia prostredn\u00edctvom r\u00f4znych partnerov, tak\u017ee sp\u00f4soby dopravy a n\u00e1klady sa u jednotliv\u00fdch partnerov l\u00ed\u0161ia. Tieto inform\u00e1cie n\u00e1jdete na webov\u00fdch str\u00e1nkach na\u0161ich partnerov. Viac inform\u00e1ci\u00ed n\u00e1jdete na adrese: https:\/\/www.renewd.com\/where-to-buy.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Ak\u00e9 s\u00fa dodacie lehoty?“][vc_column_text]\n

Spolo\u010dnos\u0165 Renewd\u00ae pred\u00e1va svoje spotrebi\u010de prostredn\u00edctvom r\u00f4znych partnerov, tak\u017ee dodacie lehoty sa u jednotliv\u00fdch partnerov l\u00ed\u0161ia. Tieto inform\u00e1cie n\u00e1jdete na webov\u00fdch str\u00e1nkach na\u0161ich partnerov. Viac inform\u00e1ci\u00ed n\u00e1jdete na adrese: https:\/\/www.renewd.com\/where-to-buy.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“M\u00f4\u017eem sledova\u0165 svoj bal\u00edk?“][vc_column_text]\n

Spolo\u010dnos\u0165 Renewd\u00ae pred\u00e1va svoje zariadenia prostredn\u00edctvom r\u00f4znych partnerov, tak\u017ee k\u00f3d Track & Trace prid\u00e1va partner pri zad\u00e1van\u00ed objedn\u00e1vky. Tieto inform\u00e1cie n\u00e1jdete na webov\u00fdch str\u00e1nkach partnerov. Viac inform\u00e1ci\u00ed n\u00e1jdete na:<\/p>\n

https:\/\/www.renewd.com\/where-to-buy<\/a>.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“M\u00f4\u017eem si u v\u00e1s vyzdvihn\u00fa\u0165 svoju objedn\u00e1vku?“][vc_column_text]\n

Objedn\u00e1vku si nem\u00f4\u017eete vyzdvihn\u00fa\u0165 v na\u0161om obchode. Pri n\u00e1kupe online v\u00e1m bude objedn\u00e1vka zaslan\u00e1 na va\u0161u dom\u00e1cu adresu alebo na miesto vyzdvihnutia. Niektor\u00ed na\u0161i predajcovia pred\u00e1vaj\u00fa na\u0161e zariadenia aj vo svojich predajniach. Viac inform\u00e1ci\u00ed o na\u0161ich partneroch n\u00e1jdete na str\u00e1nke:<\/p>\n

https:\/\/www.renewd.com\/where-to-buy<\/a>.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“\u010co m\u00e1m robi\u0165, ak som dostal v\u00fdrobok po\u0161koden\u00fd?“][vc_column_text]\n

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Obr\u00e1\u0165te sa na obchod, v ktorom ste si ho objednali. Ka\u017ed\u00fd obchod m\u00e1 svoje vlastn\u00e9 pokyny, tak\u017ee sa to m\u00f4\u017ee v jednotliv\u00fdch obchodoch l\u00ed\u0161i\u0165.<\/p>\n<\/div>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=“in_container“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][heading]O vr\u00e1ten\u00ed a servise[\/heading][toggles style=“default“ accordion=“true“ accordion_starting_functionality=“default“ border_radius=“none“][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“\u010co zah\u0155\u0148a slu\u017eba bezplatn\u00e9ho vyzdvihnutia a vr\u00e1tenia?“][vc_column_text]\n

V nepravdepodobnom pr\u00edpade, \u017ee s niektor\u00fdm z va\u0161ich spotrebi\u010dov Renewd\u00ae nie\u010do nie je v poriadku, m\u00f4\u017eete vyu\u017ei\u0165 bezplatn\u00fa z\u00e1ru\u010dn\u00fa slu\u017ebu vyzdvihnutia a vr\u00e1tenia v celej Eur\u00f3pskej \u00fanii. V\u00e1\u0161 spotrebi\u010d potom bezplatne vyzdvihneme u v\u00e1s doma a po oprave ho vr\u00e1time na vami zvolen\u00fa adresu.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Chcem zariadenie vr\u00e1ti\u0165, ale u\u017e nem\u00e1m p\u00f4vodn\u00fd obal, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

Zariadenie mus\u00edte povinne vr\u00e1ti\u0165 v p\u00f4vodnom obale. T\u00fdmto sp\u00f4sobom je mo\u017en\u00e9 spr\u00e1vne spracova\u0165 proces vr\u00e1tenia tovaru. Ak u\u017e nem\u00e1te k dispoz\u00edcii p\u00f4vodn\u00fd obal a \u00fa\u010dtenku\/kartu, nie je, \u017eia\u013e, mo\u017en\u00e9 ho vr\u00e1ti\u0165.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Ak\u00e1 je lehota na odst\u00fapenie od zmluvy pri mojom n\u00e1kupe?“][vc_column_text]\n

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To z\u00e1vis\u00ed od krajiny a obchodu, v ktorom bol zak\u00fapen\u00fd. Ka\u017ed\u00e1 krajina a ka\u017ed\u00fd obchod maj\u00fa in\u00e9 lehoty na odst\u00fapenie od zmluvy. Tieto inform\u00e1cie n\u00e1jdete na webovej lokalite, kde ste si zak\u00fapili Renewd\u00ae<\/sup>.<\/p>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Nie som spokojn\u00fd s kozmetickou kvalitou zariadenia, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

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Ka\u017ed\u00e9 zariadenie Renewd\u00ae sa u\u017e pou\u017e\u00edvalo a m\u00f4\u017ee vykazova\u0165 drobn\u00e9 stopy pou\u017e\u00edvania,<\/span> ale technicky je v\u017edy 100 % funk\u010dn\u00e9<\/span>.. Ak v\u00fdrobok nesp\u013a\u0148a va\u0161e o\u010dak\u00e1vania, kontaktujte n\u00e1s e-mailom na adrese <\/span>support@www.renewd.com<\/span><\/a> fotografiami a vysvetlen\u00edm.<\/span><\/p>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“V balen\u00ed nie s\u00fa \u0161punty do u\u0161\u00ed\/n\u00e1hlavn\u00e1 s\u00faprava, \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

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K smartf\u00f3nu Renewd\u00ae<\/span> sa nikdy nedod\u00e1vaj\u00fa \u017eiadne \u0161punty do u\u0161\u00ed ani n\u00e1hlavn\u00e9 s\u00fapravy.<\/p>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“V balen\u00ed ch\u00fdba pr\u00edslu\u0161enstvo (k\u00e1bel), \u010do m\u00e1m robi\u0165?“][vc_column_text]\n

Smartf\u00f3n Renewd\u00ae sa \u0161tandardne dod\u00e1va s:<\/p>\n