{"id":21209,"date":"2022-06-13T10:09:30","date_gmt":"2022-06-13T08:09:30","guid":{"rendered":"https:\/\/renewd.com\/vacatures\/customer-support-medewerker"},"modified":"2022-06-13T10:16:37","modified_gmt":"2022-06-13T08:16:37","slug":"customer-support-medewerker","status":"publish","type":"page","link":"https:\/\/www.renewd.com\/nl\/carrieres\/customer-support-medewerker","title":{"rendered":"Customer support medewerker"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#25b570&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;64px&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;64px&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; 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column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f9f9f9&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;64px&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;64px&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;center&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Werken bij Renewd\u00ae&#8221; font_container=&#8221;tag:h2|font_size:3vh|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1652986852761{margin-bottom: 16px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1655104887796{margin-bottom: 16px !important;}&#8221;]\n<p style=\"font-size: 18px; color: #666;\">Werken bij Renewd\u00ae is leuk, uitdagend en het vraagt enorm veel eigen verantwoordelijkheid! Als Customer support medewerker ben jij de schakel tussen Renewd\u00ae en de verschillende (internationale) klanten.<\/p>\n[\/vc_column_text][\/vc_column][vc_column column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; 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row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; shape_divider_height=&#8221;200&#8243; shape_divider_bring_to_front=&#8221;true&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;triangle&#8221; gradient_type=&#8221;default&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;0px&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; offset=&#8221;vc_col-lg-9&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;16px&#8221;][vc_custom_heading text=&#8221;Je vindt het leuk om&#8221; font_container=&#8221;tag:h2|font_size:3vh|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1652987181087{margin-bottom: 16px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1655105058371{margin-bottom: 16px !important;}&#8221;]\n<ul style=\"font-size: 18px; color: #666;\">\n<li>Alles te leren over de pre-owned &amp; refurbished markt<\/li>\n<li>Ons eerste aanspreekpunt te zijn voor onze klanten<\/li>\n<li>Proactief mee te denken met de klant op basis van de huidige werkprocessen en brengt hier verbeteringen op aan<\/li>\n<li>Geplaatste orders te verwerken en bewaken via e-mail, telefoon en het aansluitportaal van onze businesspartners<\/li>\n<li>Serviceaanvragen van interne en externe klanten af te handelen<\/li>\n<li>Eerstelijns vragen op te lossen en\/of door te verwijzen<\/li>\n<\/ul>\n<p style=\"font-size: 18px; color: #666;\">Jij maakt het verschil tussen winnen of verliezen in een commerci\u00eble en duurzame omgeving!<\/p>\n[\/vc_column_text][vc_custom_heading text=&#8221;Onze verwachtingen&#8221; font_container=&#8221;tag:h2|font_size:3vh|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1652987215504{margin-bottom: 16px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1655105086585{margin-bottom: 16px !important;}&#8221;]\n<ul style=\"font-size: 18px; color: #666;\">\n<li>Je houdt van telefonisch klantcontact en bent klant- en servicegericht<\/li>\n<li>Je bent vrolijk, goedlachs en in staat geheel zelfstandig te werken<\/li>\n<li>Je bent fulltime beschikbaar (40 uur)<\/li>\n<li>Je hebt de wil om door te groeien en jezelf te blijven ontwikkelen<\/li>\n<li>Je hebt affiniteit met telefonie en IT. Ervaring als supportmedewerker is een grote pr\u00e9<\/li>\n<li>Je bent accuraat, flexibel en stressbestendig<\/li>\n<li>Uitstekende communicatieve vaardigheden, zowel mondeling als schriftelijk in het Nederlands en Engels<\/li>\n<li>Je neemt graag het initiatief en wilt iedere dag je werk een beetje beter doen<\/li>\n<\/ul>\n[\/vc_column_text][vc_custom_heading text=&#8221;Dit krijg je van ons&#8221; font_container=&#8221;tag:h2|font_size:3vh|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1652987229394{margin-bottom: 16px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1655105133040{margin-bottom: 16px !important;}&#8221;]\n<ul style=\"font-size: 18px; color: #666;\">\n<li>Een prima salaris, dat spreekt voor zich<\/li>\n<li>Een verzorgde werkplek, die bestaat uit moderne Appleproducten: MacBook, AirPods, Magic Mouse, Renewd\u00ae iPhone<\/li>\n<li>De mogelijkheid tot thuiswerken, nadat je eenmaal goed bent ingewerkt<\/li>\n<li>25 meer dan verdiende vakantiedagen<\/li>\n<li>Reiskostenvergoeding en pensioenregeling<\/li>\n<li>Een dynamische en uitdagende job, in een jong internationaal team. Je krijgt van veel afdelingen iets mee en je groeit mee met het bedrijf<\/li>\n<li>Een meer dan uitgebreide lunch op kantoor (vega, veggies, halal. etc), op kosten van de baas!<\/li>\n<li>Gezelligheid; we vieren van alles! Dus ook de feestdagen van onze internationale collega\u2019s<\/li>\n<li>Een platte organisatie, zowel qua humor als hi\u00ebrarchie! Een drankje doen met je baas of leidinggevende op de vrijdagmiddag borrel is eerder de regel dan uitzondering<\/li>\n<\/ul>\n[\/vc_column_text][vc_custom_heading text=&#8221;Hoe solliciteren?&#8221; font_container=&#8221;tag:h2|font_size:3vh|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1652987237106{margin-bottom: 16px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1655105222764{margin-bottom: 16px !important;}&#8221;]\n<p style=\"font-size: 18px; color: #666;\">Deel je motivatie en CV met Tibet Araz (<a href=\"mailto:t.araz@www.renewd.com\">t.araz@www.renewd.com<\/a>).<\/p>\n<p style=\"font-size: 18px; color: #666;\">Als je vooraf vragen hebt, voel je vrij om een berichtje te sturen!<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; 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