{"id":18502,"date":"2022-01-19T10:28:40","date_gmt":"2022-01-19T09:28:40","guid":{"rendered":"https:\/\/renewd.com\/caste-dotazy"},"modified":"2024-05-23T16:18:36","modified_gmt":"2024-05-23T14:18:36","slug":"casto-kladene-dotazy","status":"publish","type":"page","link":"https:\/\/www.renewd.com\/cs\/casto-kladene-dotazy","title":{"rendered":"\u010cast\u00e9 dotazy"},"content":{"rendered":"[vc_row type=“in_container“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ top_padding=“64px“ top_padding_tablet=“64px“ top_padding_phone=“64px“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ shape_type=““][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][heading]\u010cast\u00e9 dotazy[\/heading][toggles style=“default“ accordion=“true“ accordion_starting_functionality=“default“ border_radius=“none“][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Jak\u00fd je rozd\u00edl mezi za\u0159\u00edzen\u00edmi Renewd\u00ae a nov\u00fdmi?“][vc_column_text]Renewd\u00ae je udr\u017eitelnou alternativou nov\u00e9ho za\u0159\u00edzen\u00ed. P\u0159\u00edstroj Renewd\u00ae dostal druh\u00fd \u017eivot, ale st\u00e1le je 100% v perfektn\u00edm technick\u00e9m stavu. Jeliko\u017e se jedn\u00e1 o pou\u017eit\u00fd v\u00fdrobek, m\u016f\u017ee vykazovat drobn\u00e9 zn\u00e1mky pou\u017e\u00edv\u00e1n\u00ed, kter\u00e9 v\u0161ak nemaj\u00ed vliv na jeho funk\u010dnost. To proto, \u017ee byl zkontrolov\u00e1n ve v\u00edce ne\u017e 80 bodech certifikovan\u00fdmi odborn\u00edky, d\u016fkladn\u011b vy\u010di\u0161t\u011bn a aktualizov\u00e1n nejnov\u011bj\u0161\u00edm softwarem.
\nPokud si m\u00edsto nov\u00e9ho za\u0159\u00edzen\u00ed vyberete Renewd\u00ae, zabr\u00e1n\u00edte tak\u00e9 tomu, aby elektronika p\u0159ed\u010dasn\u011b skon\u010dila v elektronick\u00e9m odpadu, a u\u0161et\u0159\u00edte cenn\u00e9 zdroje, kter\u00e9 se pou\u017e\u00edvaj\u00ed p\u0159i v\u00fdrob\u011b nov\u00fdch produkt\u016f.
\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Jak\u00e9 certifik\u00e1ty zaru\u010duj\u00ed kvalitu za\u0159\u00edzen\u00ed Renewd\u00ae?“][vc_column_text]\n

Spole\u010dnost Renewd\u00ae z\u00edskala dva evropsk\u00e9 certifik\u00e1ty, kter\u00e9 zaru\u010duj\u00ed kvalitu v\u0161ech za\u0159\u00edzen\u00ed Second Life: certifik\u00e1t Refurbish a certifik\u00e1t RecQ.<\/p>\n

Prvn\u00ed z nich je uzn\u00e1van\u00e1 nizozemsk\u00e1 zna\u010dka kvality podporovan\u00e1 spole\u010dnostmi Techniek Nederland a T\u00fcV Nord a vztahuje se na za\u0159\u00edzen\u00ed Renewd\u00ae iPhone, iPad a MacBook. Tento certifik\u00e1t zaru\u010duje, \u017ee kupujete produkt Second Life vysok\u00e9 kvality od spolehliv\u00e9ho dodavatele.<\/p>\n

Druh\u00e1 pe\u010de\u0165 je uzn\u00e1vanou evropskou zna\u010dkou kvality, kterou podporuj\u00ed spole\u010dnosti RCube a DEKRA. Uzn\u00e1v\u00e1, \u017ee spole\u010dnosti dodr\u017euj\u00ed nejvy\u0161\u0161\u00ed standardy v oboru renovac\u00ed, a posiluje pozici spole\u010dnosti Renewd\u00ae jako l\u00eddra v oboru, kter\u00fd spot\u0159ebitel\u016fm poskytuje spolehliv\u00e1, vysoce kvalitn\u00ed a ekologick\u00e1 \u0159e\u0161en\u00ed.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“What does the renovation quality mark mean?“][vc_column_text]\n

Certifik\u00e1t Refurbished je uzn\u00e1vanou holandskou zna\u010dkou kvality pou\u017eit\u00fdch v\u00fdrobk\u016f, tak\u017ee si m\u016f\u017eete b\u00fdt jisti, \u017ee nakupujete dob\u0159e. Tento certifik\u00e1t podporuj\u00ed mimo jin\u00e9 spole\u010dnosti Techniek Nederland a T\u00fcV Nord. Certifik\u00e1t se zat\u00edm vztahuje na iPhone, iPad a MacBook a na tyto produkty Renewd\u00ae se vztahuje.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Co znamen\u00e1 ozna\u010den\u00ed DEKRA?“][vc_column_text]\n

Zna\u010dka DEKRA odkazuje na certifikaci RecQ, prvn\u00ed evropskou zna\u010dku, kter\u00e1 se t\u00fdk\u00e1 pou\u017eit\u00fdch v\u00fdrobk\u016f a zaru\u010duje jejich kvalitu.<\/p>\n

Spole\u010dnost RCube a DEKRA uzn\u00e1vaj\u00ed, \u017ee Renewd\u00ae dodr\u017euje nejvy\u0161\u0161\u00ed standardy v oboru renovac\u00ed. N\u00e1\u0161 z\u00e1vazek dod\u00e1vat za\u0159\u00edzen\u00ed prvot\u0159\u00eddn\u00ed kvality je podpo\u0159en touto uzn\u00e1vanou certifikac\u00ed.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“6. Moje za\u0159\u00edzen\u00ed nen\u00ed nov\u00e9, ale pou\u017eit\u00e9. Jak je to mo\u017en\u00e9?“][vc_column_text]\n

Renewd\u00ae je l\u00eddrem na trhu s pou\u017eit\u00fdm zbo\u017e\u00edm, kter\u00fd d\u00e1v\u00e1 za\u0159\u00edzen\u00edm druh\u00fd \u017eivot a spot\u0159ebitel\u016fm udr\u017eitelnou alternativu za dostupn\u011bj\u0161\u00ed cenu. Proto\u017ee se jedn\u00e1 o pou\u017eit\u00e9 v\u00fdrobky, mohou vykazovat ur\u010dit\u00e9 zn\u00e1mky pou\u017e\u00edv\u00e1n\u00ed, kter\u00e9 v\u0161ak nemaj\u00ed vliv na jejich funk\u010dnost. Ka\u017ed\u00e9 za\u0159\u00edzen\u00ed je zkontrolov\u00e1no profesion\u00e1ly pomoc\u00ed ofici\u00e1ln\u00edho softwaru v\u00fdrobce na v\u00edce ne\u017e 80 bod\u016f, pe\u010dliv\u011b vy\u010di\u0161t\u011bno a dod\u00e1no v ekologick\u00e9m obalu.<\/p>\n

Pokud se rozhodnete pro Renewd\u00ae m\u00edsto nov\u00e9ho za\u0159\u00edzen\u00ed, zabr\u00e1n\u00edte tak\u00e9 tomu, aby pou\u017eit\u00e1 elektronika skon\u010dila p\u0159ed\u010dasn\u011b v elektronick\u00e9m odpadu, a u\u0161et\u0159\u00edte cenn\u00e9 zdroje, kter\u00e9 se pou\u017e\u00edvaj\u00ed p\u0159i v\u00fdrob\u011b nov\u00fdch produkt\u016f.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Jak\u00fd je stav baterie za\u0159\u00edzen\u00ed Renewd\u00ae?“][vc_column_text]\n

Ka\u017ed\u00e9 za\u0159\u00edzen\u00ed Renewd\u00ae bylo d\u016fkladn\u011b zkontrolov\u00e1no odborn\u00edky na v\u00edce ne\u017e 80 funk\u010dn\u00edch bod\u016f, aby byl zaji\u0161t\u011bn jeho perfektn\u00ed technick\u00fd stav a minim\u00e1ln\u00ed kapacita baterie 85 %.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Jsou za\u0159\u00edzen\u00ed Renewd\u00ae \u0161etrn\u011bj\u0161\u00ed k \u017eivotn\u00edmu prost\u0159ed\u00ed?“][vc_column_text]\n

T\u00edm, \u017ee spole\u010dnost Renewd\u00ae d\u00e1v\u00e1 pou\u017eit\u00fdm za\u0159\u00edzen\u00edm druh\u00fd \u017eivot, sni\u017euje produkci nov\u00e9 elektroniky na trhu. To prodlu\u017euje \u017eivotnost t\u011bchto v\u00fdrobk\u016f a zabra\u0148uje tomu, aby p\u0159ed\u010dasn\u011b skon\u010dily jako elektronick\u00fd odpad.<\/p>\n

To znamen\u00e1, \u017ee s ka\u017ed\u00fdm prodan\u00fdm iPhonem Renewd\u00ae u\u0161et\u0159\u00edte v pr\u016fm\u011bru 55,5 KG CO2 a 100 litr\u016f vody pot\u0159ebn\u00e9 k v\u00fdrob\u011b nov\u00fdch za\u0159\u00edzen\u00ed. Ale to nen\u00ed v\u0161echno: kdy\u017e si koup\u00edte iPhone Renewd\u00ae, p\u0159isp\u00edv\u00e1te p\u0159\u00edmo na zales\u0148ovac\u00ed programy WeForest! Jedno ze soci\u00e1ln\u011b odpov\u011bdn\u00fdch partnerstv\u00ed spole\u010dnosti Renewd\u00ae<\/sup>. Dal\u0161\u00ed informace naleznete na adrese: https:\/\/www.renewd.com\/sustainability<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“P\u0159\u00edstroj je po\u0161kr\u00e1ban\u00fd, co m\u00e1m d\u011blat?“][vc_column_text]\n

Ka\u017ed\u00e9mu za\u0159\u00edzen\u00ed Renewd\u00ae byl poskytnut udr\u017eiteln\u00fd druh\u00fd \u017eivot, a proto m\u016f\u017ee m\u00edt n\u011bkolik u\u017eivatelsk\u00fdch stop, co\u017e v\u0161ak nem\u00e1 vliv na jeho snadn\u00e9 pou\u017e\u00edv\u00e1n\u00ed. U ka\u017ed\u00e9 jednotky provedou specializovan\u00ed experti v\u00edce ne\u017e 80 kontrol s vyu\u017eit\u00edm ofici\u00e1ln\u00edho softwaru od v\u00fdrobce. Vnit\u0159n\u00ed funkce jsou stejn\u00e9 jako u nov\u00e9ho za\u0159\u00edzen\u00ed, ale na vn\u011bj\u0161\u00ed stran\u011b mohou b\u00fdt patrn\u00e9 zn\u00e1mky pou\u017e\u00edv\u00e1n\u00ed.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Za\u0159\u00edzen\u00ed nen\u00ed zcela \u010dist\u00e9, co m\u00e1m d\u011blat?“][vc_column_text]\n

Ka\u017ed\u00e1 jednotka Renewd\u00ae je po d\u016fkladn\u00e9 kontrole kvality p\u0159ed zabalen\u00edm dezinfikov\u00e1na a vy\u010di\u0161t\u011bna. Vzhledem k tomu, \u017ee pou\u017e\u00edv\u00e1me odoln\u00e9 materi\u00e1ly, je mo\u017en\u00e9, \u017ee se b\u011bhem p\u0159epravy z obalu dostane prach a za\u0159\u00edzen\u00ed bude vypadat ne\u010dist\u011b. To v\u0161ak nem\u00e1 vliv na jeho pou\u017eitelnost.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Je baterie m\u00e9ho za\u0159\u00edzen\u00ed Renewd\u00ae origin\u00e1ln\u00ed?“][vc_column_text]\n

V\u0161echna za\u0159\u00edzen\u00ed Renewd\u00ae jsou d\u016fkladn\u011b kontrolov\u00e1na a testov\u00e1na ve v\u00edce ne\u017e 80 bodech certifikovan\u00fdmi odborn\u00edky pomoc\u00ed ofici\u00e1ln\u00edho softwaru v\u00fdrobce. Tento software zji\u0161\u0165uje originalitu bateri\u00ed. Pokud bude nalezena neorigin\u00e1ln\u00ed baterie, nebude za\u0159\u00edzen\u00ed za\u0159azeno do kontroly kvality Renewd\u00ae.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Za\u0159\u00edzen\u00ed se nespust\u00ed, co m\u00e1m d\u011blat?“][vc_column_text]\n

Obdr\u017eeli jste za\u0159\u00edzen\u00ed Renewd\u00ae, ale nejde spustit? Je mo\u017en\u00e9, \u017ee p\u0159i dod\u00e1n\u00ed za\u0159\u00edzen\u00ed Renewd\u00ae je baterie vybit\u00e1. P\u0159ed prvn\u00edm pou\u017eit\u00edm jej um\u00edst\u011bte na nab\u00edje\u010dku na dobu nejm\u00e9n\u011b 4 hodin.<\/strong> Za\u0159\u00edzen\u00ed st\u00e1le nefunguje? Po\u017e\u00e1dejte o opravu na adrese: https:\/\/www.renewd.com\/warranty<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Za\u0159\u00edzen\u00ed po\u017eaduje heslo, kter\u00e9 jsem s\u00e1m nenastavil, co m\u00e1m d\u011blat?“][vc_column_text]\n

Za\u0159\u00edzen\u00ed Renewd\u00ae je b\u011bhem kontroly kvality v\u017edy obnoveno do tov\u00e1rn\u00edho nastaven\u00ed. Nen\u00ed tedy mo\u017en\u00e9, aby na n\u011bm bylo heslo nebo \u00fadaje p\u0159edchoz\u00edch u\u017eivatel\u016f. Pokud jste zapomn\u011bli sv\u00e9 vlastn\u00ed heslo, postupujte podle n\u00e1sleduj\u00edc\u00edch krok\u016f: https:\/\/support.apple.com\/en-gb\/HT204306.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Nejsem spokojen s kosmetickou kvalitou jednotky, co m\u00e1m d\u011blat?“][vc_column_text]\n

Ka\u017ed\u00e9 za\u0159\u00edzen\u00ed Renewd\u00ae ji\u017e bylo pou\u017eito a m\u016f\u017ee vykazovat drobn\u00e9 stopy pou\u017e\u00edv\u00e1n\u00ed, ale technicky je v\u017edy 100% funk\u010dn\u00ed. Pokud v\u00fdrobek nespl\u0148uje va\u0161e o\u010dek\u00e1v\u00e1n\u00ed, kontaktujte n\u00e1s pros\u00edm e-mailem na adrese support@www.renewd.com<\/a> a za\u0161lete n\u00e1m fotografie a vysv\u011btlen\u00ed.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“V balen\u00ed nejsou sluch\u00e1tka. Co m\u00e1m d\u011blat?“][vc_column_text]\n

S chytr\u00fdmi telefony Renewd\u00ae se sluch\u00e1tka nedod\u00e1vaj\u00ed, nen\u00ed-li na obalu uvedeno jinak.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“V balen\u00ed chyb\u00ed p\u0159\u00edslu\u0161enstv\u00ed (nap\u0159. kabel), co m\u00e1m d\u011blat?“][vc_column_text text_direction=“default“]\n

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Hlavn\u00edm c\u00edlem Renewd\u00ae je sn\u00ed\u017eit elektronick\u00fd odpad a m\u00edt pozitivn\u00ed dopad na uhl\u00edkovou stopu. T\u00edm, \u017ee dod\u00e1v\u00e1me pouze kabel, dodr\u017eujeme na\u0161e hodnoty a hodnoty v\u00fdrobce.<\/p>\n

Smartphone Renewd\u00ae je dod\u00e1v\u00e1n s kabelem Lightning-to-USB a kol\u00edkem pro z\u00e1suvku na SIM kartu.
\nTablet Renewd\u00ae je dod\u00e1v\u00e1n s kabelem Lightning\/USB a kol\u00edkem pro z\u00e1suvku na SIM kartu.
\nRenewd\u00ae Wearable je dod\u00e1v\u00e1n s: magnetick\u00fdm nab\u00edjec\u00edm kabelem.
\nNotebook Renewd\u00ae je dod\u00e1v\u00e1n s: adapt\u00e9rem a nab\u00edjec\u00edm kabelem<\/p>\n

Pokud jedno nebo v\u00edce z t\u011bchto dopl\u0148k\u016f chyb\u00ed, kontaktujte n\u00e1s na support@www.renewd.com<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=“in_container“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][heading]O z\u00e1ruce[\/heading][toggles style=“default“ accordion=“true“ accordion_starting_functionality=“default“ border_radius=“none“][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Po\u017e\u00e1dal\/a jsem spole\u010dnost Apple o opravu za\u0159\u00edzen\u00ed, ale \u017e\u00e1dost byla zam\u00edtnuta. Co m\u00e1m d\u011blat?“][vc_column_text]\n

Ve spole\u010dnosti Renewd\u00ae nab\u00edz\u00edme z\u00e1ruku v cen\u011b s mo\u017enost\u00ed bezplatn\u00e9ho vyzvednut\u00ed a vr\u00e1cen\u00ed. To znamen\u00e1, \u017ee si va\u0161e (vadn\u00e9) za\u0159\u00edzen\u00ed bezplatn\u011b vyzvedneme u v\u00e1s doma, pokud je v z\u00e1ru\u010dn\u00ed dob\u011b, a po oprav\u011b v\u00e1m ho vr\u00e1t\u00edme. Tuto prodlou\u017eenou slu\u017ebu neposkytuje Apple, ale p\u0159\u00edmo Renewd\u00ae. Dal\u0161\u00ed informace naleznete nahttps:\/\/www.renewd.com\/warranty.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Jak dlouho je za\u0159\u00edzen\u00ed v z\u00e1ruce?“][vc_column_text]\n

Ve spole\u010dnosti Renewd\u00ae nab\u00edz\u00edme z\u00e1ruku v cen\u011b a m\u016f\u017eete zdarma vyu\u017e\u00edt na\u0161i slu\u017ebu vyzvednut\u00ed a vr\u00e1cen\u00ed. Va\u0161e (vadn\u00e9) za\u0159\u00edzen\u00ed tedy v p\u0159\u00edpad\u011b, \u017ee je v z\u00e1ruce a spl\u0148uje podm\u00ednky, bezplatn\u011b vyzvedneme na va\u0161\u00ed adrese a po oprav\u011b v\u00e1m je vr\u00e1t\u00edme. Tuto prodlou\u017eenou slu\u017ebu neposkytuje Apple, ale p\u0159\u00edmo Renewd\u00ae. Na str\u00e1nce https:\/\/www.renewd.com\/cs\/zaruka<\/a> najdete dal\u0161\u00ed informace. Upozorn\u011bn\u00ed: Tato z\u00e1ruka se vztahuje i na baterii!<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Chci za\u0159\u00edzen\u00ed vr\u00e1tit, ale nem\u00e1m u\u017e origin\u00e1ln\u00ed obal. Co m\u00e1m d\u011blat?“][vc_column_text]\n

Za\u0159\u00edzen\u00ed je nutn\u00e9 vr\u00e1tit v p\u016fvodn\u00edm obalu. T\u00edmto zp\u016fsobem lze spr\u00e1vn\u011b vy\u0159\u00eddit proces vr\u00e1cen\u00ed. Pokud ji\u017e nem\u00e1te origin\u00e1ln\u00ed obal a \u00fa\u010dtenku, nen\u00ed bohu\u017eel mo\u017en\u00e9 zbo\u017e\u00ed vr\u00e1tit.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“M\u00e1m rozbit\u00fd telefon a chci ho nechat opravit. Jak to za\u0159\u00eddit?“][vc_column_text]\n

U za\u0159\u00edzen\u00ed, kter\u00e1 jsou vadn\u00e1 a v z\u00e1ruce, nab\u00edz\u00edme slu\u017ebu bezplatn\u00e9ho vyzvednut\u00ed a vr\u00e1cen\u00ed. Za\u0159\u00edzen\u00ed vyzvedneme na va\u0161\u00ed adrese a po oprav\u011b v\u00e1m je vr\u00e1t\u00edme. Postupujte podle pokyn\u016f uveden\u00fdch na adrese: https:\/\/www.renewd.com\/warranty.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Zaj\u00edmaj\u00ed v\u00e1s z\u00e1ru\u010dn\u00ed podm\u00ednky?“][vc_column_text]\n

Najdete je na internetu:<\/p>\n

https:\/\/www.renewd.com\/warranty\/category\/warranty-terms<\/a>.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Nev\u00edm jist\u011b, jestli po\u0161kozen\u00ed kryje z\u00e1ruka. Co m\u00e1m d\u011blat?“][vc_column_text]\n

N\u00e1\u0161 t\u00fdm podpory v\u00e1m s radost\u00ed pom\u016f\u017ee vyhodnotit, zda se z\u00e1ruka na po\u0161kozen\u00ed vztahuje. V p\u0159\u00edpad\u011b pochybnost\u00ed n\u00e1s v\u017edy kontaktujte prost\u0159ednictv\u00edm support@www.renewd.com.<\/a> Nezapome\u0148te poslat podrobn\u00fd popis a pokud mo\u017eno i fotografie, abychom v\u00e1m mohli spr\u00e1vn\u011b pomoci! T\u00edmto zp\u016fsobem zabr\u00e1n\u00edme tomu, abyste za\u0159\u00edzen\u00ed odes\u00edlali zbyte\u010dn\u011b.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“M\u016f\u017eu si nechat n\u011bco opravit i po z\u00e1ruce?“][vc_column_text]\n

Pokud z\u00e1ruka vypr\u0161ela, doporu\u010dujeme v\u00e1m obr\u00e1tit se p\u0159\u00edmo na servisn\u00ed st\u0159edisko. Pokud v\u00e1\u0161 po\u017eadavek spad\u00e1 mimo z\u00e1ru\u010dn\u00ed dobu, nelze jej u n\u00e1s ji\u017e reklamovat. Dostane se v\u00e1m tak pomoci rychleji! Opravy jsou dlouhodob\u011bj\u0161\u00ed \u0159e\u0161en\u00ed ne\u017e kupovat nov\u00e9 za\u0159\u00edzen\u00ed, tak\u017ee doporu\u010dujeme v\u017edy zv\u00e1\u017eit v\u0161echny mo\u017enosti!<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Kde najdu IMEI a\/nebo s\u00e9riov\u00e9 \u010d\u00edslo?“][vc_column_text]\n

IMEI a\/nebo s\u00e9riov\u00e9 \u010d\u00edslo najdete zde: Nastaven\u00ed > Obecn\u00e9 > Informace<\/p>\n

M\u00e1te st\u00e1le p\u016fvodn\u00ed obal? IMEI najdete i na n\u011bm.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Jak dlouho trv\u00e1 bezplatn\u00e9 vyzvednut\u00ed a vr\u00e1cen\u00ed?“][vc_column_text]\n

Proces opravy trv\u00e1 v pr\u016fm\u011bru 5\u20137 pracovn\u00edch dn\u016f od okam\u017eiku, kdy telefon obdr\u017e\u00edme. V p\u0159\u00edpad\u011b dopravy pros\u00edm po\u010d\u00edtejte s 1\u20133 pracovn\u00edmi dny, podle toho, odkud z\u00e1silka putuje. V\u017edy se sna\u017e\u00edme vr\u00e1tit v\u00e1m za\u0159\u00edzen\u00ed co nejd\u0159\u00edve!<\/p>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=“in_container“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][heading]Objedn\u00e1vky a doru\u010den\u00ed[\/heading][toggles style=“default“ accordion=“true“ accordion_starting_functionality=“default“ border_radius=“none“][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Kde m\u016f\u017eu koupit za\u0159\u00edzen\u00ed Renewd\u00ae?“][vc_column_text]\n

P\u0159\u00edstroje Renewd\u00ae se prod\u00e1vaj\u00ed prost\u0159ednictv\u00edm partner\u016f v mnoha r\u016fzn\u00fdch zem\u00edch Evropsk\u00e9 unie. Dal\u0161\u00ed informace o v\u0161ech prodejc\u00edch naleznete na adrese: https:\/\/www.renewd.com\/where-to-buy.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Jak\u00e9 jsou mo\u017enosti dopravy a cena?“][vc_column_text]\n

Spole\u010dnost Renewd\u00ae prod\u00e1v\u00e1 sv\u00e1 za\u0159\u00edzen\u00ed prost\u0159ednictv\u00edm r\u016fzn\u00fdch partner\u016f, tak\u017ee zp\u016fsoby p\u0159epravy a n\u00e1klady se u jednotliv\u00fdch partner\u016f li\u0161\u00ed. Tyto informace najdete na webov\u00fdch str\u00e1nk\u00e1ch partner\u016f. Dal\u0161\u00ed informace naleznete na adrese: https:\/\/www.renewd.com\/where-to-buy.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Jak\u00e9 jsou dodac\u00ed lh\u016fty?“][vc_column_text]\n

Spole\u010dnost Renewd\u00ae prod\u00e1v\u00e1 sv\u00e9 spot\u0159ebi\u010de prost\u0159ednictv\u00edm r\u016fzn\u00fdch partner\u016f, tak\u017ee dodac\u00ed lh\u016fty se u jednotliv\u00fdch partner\u016f li\u0161\u00ed. Tyto informace najdete na webov\u00fdch str\u00e1nk\u00e1ch partner\u016f. Dal\u0161\u00ed informace naleznete na adrese: https:\/\/www.renewd.com\/where-to-buy.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“M\u016f\u017eu sledovat z\u00e1silku?“][vc_column_text]\n

Spole\u010dnost Renewd\u00ae prod\u00e1v\u00e1 sv\u00e1 za\u0159\u00edzen\u00ed prost\u0159ednictv\u00edm r\u016fzn\u00fdch partner\u016f, tak\u017ee k\u00f3d Track & Trace p\u0159id\u00e1v\u00e1 partner p\u0159i objedn\u00e1vce. Tyto informace najdete na webov\u00fdch str\u00e1nk\u00e1ch partner\u016f Dal\u0161\u00ed informace:<\/p>\n

https:\/\/www.renewd.com\/where-to-buy<\/a>.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“M\u016f\u017eu si objedn\u00e1vku vyzvednout u v\u00e1s?“][vc_column_text]\n

Objedn\u00e1vku si v na\u0161\u00ed provozovn\u011b vyzvednout nem\u016f\u017eete. Zbo\u017e\u00ed bude zasl\u00e1no na adresu va\u0161eho bydli\u0161t\u011b \u010di adresu pro vyzvednut\u00ed, pokud nakupujete online. N\u011bkte\u0159\u00ed z na\u0161ich prodejc\u016f v\u0161ak na\u0161e za\u0159\u00edzen\u00ed nab\u00edzej\u00ed ve sv\u00fdch obchodech. Dal\u0161\u00ed informace o na\u0161ich partnerech:<\/p>\n

https:\/\/www.renewd.com\/where-to-buy<\/a>.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Co m\u00e1m d\u011blat, pokud obdr\u017e\u00edm produkt po\u0161kozen\u00fd?“][vc_column_text]\n

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Obra\u0165te se pros\u00edm na obchod, kde jste jej koupili. Ka\u017ed\u00fd obchod m\u00e1 vlastn\u00ed pravidla, kter\u00e1 se tak mezi prodejci li\u0161\u00ed.<\/p>\n<\/div>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=“in_container“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][heading]O vracen\u00ed a servisu[\/heading][toggles style=“default“ accordion=“true“ accordion_starting_functionality=“default“ border_radius=“none“][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Co bezplatn\u00e9 vyzvednut\u00ed a vr\u00e1cen\u00ed obn\u00e1\u0161\u00ed?“][vc_column_text]\n

V p\u0159\u00edpad\u011b, \u017ee by se s n\u011bkter\u00fdm z va\u0161ich spot\u0159ebi\u010d\u016f Renewd\u00ae n\u011bco stalo, m\u016f\u017eete vyu\u017e\u00edt bezplatnou z\u00e1ru\u010dn\u00ed slu\u017ebu vyzvednut\u00ed a vr\u00e1cen\u00ed v cel\u00e9 Evropsk\u00e9 unii. Za\u0159\u00edzen\u00ed bezplatn\u011b vyzvedneme na va\u0161\u00ed adrese a po oprav\u011b v\u00e1m je vr\u00e1t\u00edme.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Chci za\u0159\u00edzen\u00ed vr\u00e1tit, ale nem\u00e1m u\u017e origin\u00e1ln\u00ed obal. Co m\u00e1m d\u011blat?“][vc_column_text]\n

Za\u0159\u00edzen\u00ed je nutn\u00e9 vr\u00e1tit v p\u016fvodn\u00edm obalu. Pokud u\u017e p\u016fvodn\u00ed balen\u00ed a \u00fa\u010dtenku\/kartu nem\u00e1te, nen\u00ed mo\u017en\u00e9 za\u0159\u00edzen\u00ed vr\u00e1tit. Pokud u\u017e p\u016fvodn\u00ed balen\u00ed a \u00fa\u010dtenku\/kartu nem\u00e1te, nen\u00ed mo\u017en\u00e9 za\u0159\u00edzen\u00ed vr\u00e1tit.<\/p>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Jak\u00e1 je u n\u00e1kupu lh\u016fta pro odstoupen\u00ed?“][vc_column_text]\n

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To z\u00e1vis\u00ed na zemi a obchod\u011b, kde bylo zbo\u017e\u00ed zakoupeno. Pro ka\u017edou zemi a ka\u017ed\u00fd obchod plat\u00ed r\u016fzn\u00e9 lh\u016fty pro odstoupen\u00ed. Tyto informace najdete na webov\u00fdch str\u00e1nk\u00e1ch, kde jste za\u0159\u00edzen\u00ed Renewd\u00ae<\/sup> zakoupili.<\/p>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“Nejsem spokojen\u00fd\/\u00e1 s kosmetickou kvalitou za\u0159\u00edzen\u00ed. Co m\u00e1m d\u011blat?“][vc_column_text]\n

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Ka\u017ed\u00e9 za\u0159\u00edzen\u00ed Renewd\u00ae ji\u017e bylo pou\u017eito a m\u016f\u017ee vykazovat drobn\u00e9 stopy pou\u017e\u00edv\u00e1n\u00ed, ale technicky je v\u017edy 100%<\/span> funk\u010dn\u00ed.<\/span>. Pokud v\u00fdrobek nespl\u0148uje va\u0161e o\u010dek\u00e1v\u00e1n\u00ed, kontaktujte n\u00e1s pros\u00edm e-mailem na adrese <\/span>support@www.renewd.com<\/span><\/a> s fotografiemi a vysv\u011btlen\u00edm.<\/span><\/p>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“V balen\u00ed nejsou sluch\u00e1tka. Co m\u00e1m d\u011blat?“][vc_column_text]\n

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Ke smartphonu Renewd\u00ae<\/span> nejsou nikdy dod\u00e1v\u00e1ny \u0161punty do u\u0161\u00ed ani n\u00e1hlavn\u00ed soupravy.<\/p>\n<\/div>\n[\/vc_column_text][\/toggle][toggle color=“Default“ heading_tag=“default“ heading_tag_functionality=“default“ title=“V balen\u00ed chyb\u00ed p\u0159\u00edslu\u0161enstv\u00ed (kabel), co m\u00e1m d\u011blat?“][vc_column_text]\n

Smartphone Renewd\u00ae je standardn\u011b dod\u00e1v\u00e1n s:<\/p>\n