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Customer Support representative

Working at Renewd®

Working at Renewd® is fun, challenging and requires a lot of responsibility! As a Customer Support Representative you are the link between Renewd® and the various (international) customers.

Quality Control Renewd®

You like to

  • Learn everything about the pre-owned & refurbished market
  • Be our first point of contact for our customers
  • Proactively think along with the customer based on the current work processes and make improvements
  • Process and monitor placed orders via e-mail, telephone and the connection portal of our business partners
  • Handle service requests from internal and external customers
  • Resolve and/or refer first-line questions

You make the difference between winning or losing in a commercial and sustainable environment!

Our expectations

  • You love customer contact by telephone and are customer- and service-oriented
  • You are cheerful, good-humored and able to work completely independently
  • You are available full time (40 hours)
  • You have the desire to grow and develop yourself
  • You have affinity with telephony and IT. Experience as a support employee is a big plus
  • You are accurate, flexible and stress resistant
  • Excellent communication skills, both oral and written in Dutch and English
  • You like to take the initiative and want to do your job a little better every day

Our offer

  • An excellent salary, that goes without saying
  • A well-kept workplace, which consists of modern Apple products: MacBook, AirPods, Magic Mouse, Renewd® iPhone
  • The possibility to work from home, once you’ve been properly introduced to the company
  • 25 more than deserved days of vacation
  • Travel allowance and pension scheme
  • A dynamic and challenging job, in a young international team. You will learn from many departments and grow with the company
  • A more than extensive lunch at the office (vega, veggies, halal. etc), at the expense of the boss!
  • Fun; we celebrate all kinds of things! So also the holidays of our international colleagues
  • A flat organization, both in terms of humor and hierarchy! Having a drink with your boss or superior at the Friday afternoon drinks is more the rule than the exception

How to apply

Share your motivation and CV with Tibet Araz [email protected].

If you have any questions beforehand, feel free to send a message!

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